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Food & Beverage Services Supervisor

ตามโครงสร้างบริษัท
📍 กระบี่, เมืองกระบี่ 📅 13/11/2026 🕒 full-time
3 ปี Food & Beverage

รายละเอียดงาน

KEY RESPONSIBILITIES -Supervise and coordinate daily operations of Private Dining and in-room dining services to ensure smooth and efficient operations. -Plan and assign daily duties and work schedules for team members based on hotel occupancy and operational requirements. -Monitor and ensure all food, beverages, amenities, and special requests are delivered to guest villas accurately and within the required time. -Coordinate with Guest Services, Housekeeping, Kitchen, Bakery, Butchery, Florist, and other related departments to ensure seamless guest services. -Ensure all guest preferences, special occasions, dietary requirements, and food allergies are properly communicated to the relevant departments. -Inspect food presentation, quality, cleanliness, and order accuracy before delivery to guests. -Ensure all services comply with hotel standards and Leading Quality Assurance (LQA) requirements. -Monitor guest satisfaction, handle service concerns professionally, and implement improvements based on guest feedback. -Provide guidance, coaching, and on-the-job training to team members to enhance their service skills and performance. -Evaluate team members' performance, provide constructive feedback, and support their professional development. -Monitor daily stock levels of wines, champagnes, beverages, cigarettes, linen, and operating supplies to ensure sufficient availability. -Control operating supplies and equipment to minimize wastage and maintain cost efficiency. -Prepare and submit daily sales reports, closing reports, and other operational documentation accurately and on time. -Verify guest orders, room numbers, bills, discounts, and payment documents to ensure accuracy. -Monitor the cleanliness and readiness of service equipment, buggies, bicycles, and other operational facilities. -Coordinate with the Engineering Department to ensure equipment and vehicles are properly maintained and ready for use. -Participate in departmental meetings, staff training, and cross-departmental coordination. -Perform other duties as assigned by the Food & Beverage Manager.

คุณสมบัติผู้สมัคร

QUALIFICATIONS

Vocational Certificate (Por Wor Chor) or higher in Hospitality Management, Food & Beverage, or a related field.

Minimum 3 years of experience in hotel operations, particularly in Food & Beverage service.

Previous supervisory experience in a hotel or luxury resort is an advantage.

Good command of English communication skills.

Good computer literacy and ability to prepare operational reports.

Strong leadership, team management, and coordination skills.

Excellent communication, interpersonal, and problem-solving abilities.

Strong attention to detail and the ability to manage multiple tasks effectively.

Good organizational skills and the ability to plan and prioritize daily operations.

Patient, responsible, and able to work effectively under pressure.

Service-oriented mindset with a strong commitment to guest satisfaction and service excellence.

สวัสดิการ

What We Offer

An inspiring luxury hospitality environment

Competitive Salary / Service Charge / Annual bonus

2 Days Off per Week

Annual Vacation 10-15 Days

Public Holiday

Annual Health Checkup

Group Insurance & OPD

Social Security

Provident Fund

Company cooperative

Meals/Uniform with Laundry

Staff accommodation

Training & Development programs

Career growth opportunities

Recognition programs