Delivery Boy & In-Room Dining

- Prepare, check, and deliver food and beverage orders to guest rooms promptly and accurately. - Confirm orders, room numbers, special requests, and required condiments before delivery. - Set up trays or trolleys and present orders professionally in guest rooms. - Explain menu items, promote special offers, and assist guests with menu recommendations. - Operate the POS system, present bills, and process payments correctly. - Follow up with guests to ensure satisfaction and resolve or report any concerns. - Collect used trays, dishes, and trolleys from guest rooms and corridors. - Maintain cleanliness and proper stock levels in the In-Room Dining service area. - Handle food, beverages, equipment, and guest belongings carefully and responsibly. - Follow hotel service standards, hygiene procedures, and health and safety regulations. - Support restaurant and other F&B outlets when required. - Perform additional duties as assigned by Supervisors or Management.