Receptionist/พนักงานต้อนรับ

• Greet and assist guests arriving during the night shift with professionalism and friendliness • Manage check-in and check-out processes efficiently during night hours • Handle guest inquiries, requests, and resolve any issues or complaints promptly • Monitor and secure the hotel premises during night hours • Manage reservations, update the booking system, and prepare reports as needed • Coordinate with housekeeping and other departments to ensure smooth operations • Handle night audit duties if assigned (financial reconciliation, report generation) • Maintain accurate records of guests and hotel activities overnight • Perform any other duties assigned by management